FAQs

Travel Info FAQs FAQs

All of the frequently asked questions regarding travel in Seoul have been collected and answered for your ease of reference.
It will depend on the show. Some shows do not allow entrance after it’s already started, especially classical concerts or operas. If those situations, you can enter the show during intermission and view the second half of the show.

Even if certain shows allow late entrances, please know that you may not be able to claim your seats if they're found to be occupied until intermission.

Therefore, please try to get there on time for your pleasure and convenience.
Due to the number of problems that have arisen from the use of foreign cards in certain transactions, there are certain limitations that are in place regarding the use of foreign cards.

Foreign cards are only permitted a certain number of transactions per day and per month, and have a total purchasing limit per month.
The frequency of use limit is 3 transactions per day, 15 transactions per month (including cancellations). The total purchasing limit is 2,000,000 won per month for performances and 50,000 won per month for movies (including cancellations). If you are no longer able to reserve or cancel your tickets, most likely it is because you have exceeded the limitations in your foreign card use.
The iTour Seoul app is Seoul's official travel app offered by the Seoul Metropolitan Government. The app provides services in 5 languages (Korean ,English, Japanese, Simplified Chinese, and Traditional Chinese).
 
The iTour Seoul app provides real-time, location-based information such as attractions, restaurants, and accomodations nearby. Users can also download official Seoul guide books through this app. 
 
This app is free and available for download at Google Play Store and Apple App Store.
All of the services available on VisitSeoul.net are free. However, any calls made from the mobile device will incur a fee. Please find out more details regarding any additional fees from your provider.
You must be a member to write, edit or delete any information from a mobile device. However as a non-member, you may use the website on a read-only basis.
Yes, the information on the website and the mobile app are the same. Visit Seoul uses a "reponsive web design" in order to optimize the features of both the PC and mobile versions.
The API (Open Application Programmer Interface) uses the API web service that allows users to access the VisitSeoul.net website and utilize various application programs.
We welcome any and all events that cater to Seoul's valuable international visitors and tourists. If there are any ideas that you would like to propose, please go to "Business & Partners" and leave a message on the board. Thank you.
We welcome any and all events that cater to Seoul's valuable international visitors and tourists. If there are any ideas that you would like to propose, please go to "Business & Partners" and leave a message on the board. Thank you.
You can choose between the high decker open-top bus or the trolley bus for the Tiger Bus routes. A double decker bus is available for the Sky Bus routes. (Tiger Bus: +82-2-777-6090, Sky Bus: +82-2-1544-4239)