Poll

SQ1. Which language do you use to view VisitSeoul.net?

English Japanese Chinese (Simplified) Chinese (Traditional) Korean

SQ2. Please specify your nationality.

Korea Americas Europe China Japan Other Asian countries Hong Kong/ Singapore/ Taiwan Southeast Asia Other

(Foreign nationality)Have you ever visited Korea? If yes, how often have you visited?

Yes times No

SQ3. Please indicate your gender.

Male Female

SQ4. Please indicate your age.

Under 20 years old 20-29 years old 30-39 years old 40-49 years old 50-59 years old 60 and over

1. What are your main reasons for visiting the Visitseoul.net website? Please pick three reasons and rank them.

1st 2nd 3rd

2. What is the referral source of your visit to our website today?

I already knew about it/ It is bookmarked Through a Travel agency or Online Forum Through a Search Engine Through an online ad Through Social Media Through a friend Other

3. How often do you visit the Visit Seoul website?

This is my first time Once a day 2-3 times a week Once a week Once a month Once every 2-3 months Only if you have a plan to travel to Seoul Other

A1. Please evaluate the ease at which you use and navigate Visitseoul.net by agreeing or disagreeing with the following statements.


Item	Strongly agree	Agree	Neither agree, nor disagree	Disagree	Strongly disagree
1) Website loading speed is fast.
2) The home page is well-designed.
3) The menu and navigation is easy to use.
4) Information is logically categorized.
5) The font-size is easy to read.
6) The search function is convenient to use.

A1-1. Please write any suggestions you may have concerning the usability of the Visitseoul.net website.

A2. Please evaluate the content available on the VisitSeoul.net website, by agreeing or disagreeing with the following statements.


Item	Strongly agree	Agree	Neither agree, nor disagree	Disagree	Strongly disagree
1) Provides diverse content.
2) Provides useful content for travel and tourism in Seoul.
3) Provides reliable content.
4) Provides timely content updates and the latest information.

A2-1. Please write any suggestions you may have concerning the content posted on the Visitseoul.net website.

A3. Have you tried using Visitseoul.net’s reservation service before? If so, please rate your level of satisfaction.


Item	Experience and try	If yes, please indicate your level of satisfaction.
Item	Experience and try	Highly satisfied	Satisfied	Neither satisfied, nor dissatisfied	Dissatisfied	Strongly dissatisfied
1) Have you reserved tickets for an event or show with us?	Yes No
2) Have you made a hotel reservation with us?	Yes No
3) Have you booked a Seoul City Walking Tour with us?	Yes No

A3-1. What improvements can we make to the reservation service? Please write your suggestions.

A4. Please tell us areas in which Visitseoul.net needs improvement.

Design and layout Categories and menus Content Reservation services Other

A4-1. Please tell us your opinions about the improvement of your selected items.

A5. When using Visitseoul.net, please rank the most important website attributes.

Speediness of website connection Composition and design of the first screen of main page Easiness of menu use Convenience of information search Diversity of provided content Reservation service Other

A6. Which of the following services, provided by Visitseoul.net, is the most favorable?

Reservation service Information on tourist sites, food, and shopping Download of Guidebook & Map PDF Weather information Map & transportation information Newsletter service SNS sharing feature Other

A7. How satisfied are you with the overall Visitseoul.net website?

Very satisfied Satisfied Average Dissatisfied Very dissatisfied

A8. What services or content would you like to see added to the VisitSeoul.net website? Please write your suggestions

* Winning information will be provided according to the information provided below, so please enter accurately.

Name

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