Automated Stores

See & Do Tours

Automated Stores

Unmanned service icon

Unmanned service

A newly coined word combining “un” and “contact”, “untact” technology has been rising in trend this year. In fact, it has become a common day occurrence for consumers to order via kiosks instead of staff at certain establishments like cafes, food court, airport, and bookstores. Made and installed for consumers and shoppers who wish to keep social interactions with people to a minimum, kiosks have been catching popularity and popping up all over Seoul. Let us introduce you to a few of them.

Robot Cafe B;eat

Robot Cafe icon

Address 3F, 300 Olympic-ro, Songpa-gu, Seoul
 Hours 09:00 - 20:30

Have you ever wondered what it’d be like to have a robot make you your coffee? A concept that seemed like it’d only exist in the far future, Robot Cafe B;eat is operational in 100 different places. Don’t let the term “robot barista” intimidate you. Not only is there clear written direction next to the machine, but a staff waiting nearby to give assistance. As a bonus, the kiosk offers its services in various languages making it easy for foreign tourists to also enjoy its unique features.

Robot Cafe

For those who hate to wait in lines, they can easily download and order their drink via the Beat coffee app. Just make sure you don’t lose your receipt after placing your order! Because inputting the PIN number is the only way to receive your drink at the pick-up station. Although the service is still slow, it is a pretty unique and memorable way to get your coffee. 

Lotte World Mall 7-Eleven Signature

self-service convenience store icon

 Address 31F, 300 Olympic-ro, Songpa-gu, Seoul
 Hours 11:30 - 22:00

SKY31 Food Avenue self-service convenience store

Korea’s first automated, self-service convenience store is located on the 31st floor of Lotte World Mall. Passing through Arena Square between Lotte World Mall and Lotte World Tower towards the east entrance of Lotte World Mall, visitors will come upon an information booth. Although it seems like an entrance exclusive to the building’s residents and guests at first glance, anyone can pass through to access the SKY31 Food Avenue food court as long as they scan an entrance card which they can receive by registering their name and phone number on the 1st floor. Upon entering through, visitors will immediately come upon a wide-open observatory reflecting Seoul’s cityscape and a self-service convenience store. Using the convenience store is very easy. Just like the self-service kiosk you use at big supermarkets to purchase your wares, all you have to do is scan the barcode of the items you wish to purchase and make the payment. Unfortunately, payment can only be made with credit cards and do not accept cash at this time.


Lab101 icon

Address 38 Dongmak-ro 7-gil, Mapo-gu, Seoul
Hours 00:00 - 24:00

Lab101_01 Lab101_02

A debit or credit card is required to open the tightly shut steel doors of LAB101. Next to the door, there is a place where you can scan your card for the doors to open. Greeted with the sight of countless blue IV drips hanging from the ceiling will make you feel as if you entered an operating room, lending a unique atmosphere to the store. Like other any other clothing store, shoppers can try out sample jeans in fitting rooms, check to see if certain products are in stock, or have them delivered to your house. If you run into technical difficulties or need help with refunds or exchanges, simply click the “STAFF” button located at the bottom of the ordering screen to receive assistance. As shown near the entrance, smoking, pets, and food are prohibited inside the store.

DDP Innisfree Self Store

Cosmetics self store icon

 Address B2, 281 Eulji-ro, Jung-gu, Seoul (DDP)
 Hours 10:00 - 23:00

DDP Innisfree Self Store

DDP Innisfree Self Store was opened specifically for customers wanting to skip out on interacting with shopping assistants and staff. All products can be selected and purchased easily via kiosks inside the store. Some might worry that the absence of staff might make it harder for customers to get information about certain products. However, there’s absolutely no reason to worry. The kiosks installed throughout the store can connect you to live helpers who can assist you by giving information and location of products within the store. Also, you can test out the samples freely without having to worry about the staff eyeing you all the time. Descriptions are also available in English, allowing many foreigners to utilize this service as well.