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A.(Answer icon) Reservation can be booked starting on the 15^th of the previous month. For example, if you want to book for a tour in June, you can start making reservation online from May 15^th (KST). If you try to reserve earlier, all dates will be grayed out and won’t allow you to book your tours.

Also, please make sure you book 3 days in advance for individuals, 5 days in advance for groups.

A.(Answer icon) You can make reservation through “Visit Seoul” official website (http://english.visitseoul.net/walking-tour) by clicking “Make a Reservation” next to the desired tour course.

A.(Answer icon) To change dates, you must cancel your reservation and re-book. If you would like to change your time, please call 02-6925-0777.

A.(Answer icon) In adherence to our policies, travel agents, travel agencies or any other for-profit travel company may NOT offer the Seoul City Walking Tours to their clients.

A.(Answer icon) You can make reservations for 1 up to 300 persons. The maximum number depends on the number of available volunteer tour guides on the desired tour date

A.(Answer icon) Most of the tours are limited to 10 people to ensure that the participants get the best tour experience possible. It is not conducive to a great tour experience if one tour guide has to speak to an entire crowd. Also, many of the attractions that are visited on the tour are traditional places that simply cannot accommodate large groups of people at one time.

A.(Answer icon) Any cancellations must be made at least one day prior to the tour date either online or over the phone (+82-2-6925-0777). Failure to do so will result in loss of privileges and you will not be able to make any future reservations.

A.(Answer icon) Yes, tours are available year-round, but please keep in mind that certain tourist attractions are not. In the case of rain, tours go on as planned. However, in the case of extreme weather conditions, tours are automatically cancelled. However, it would be best to contact your tour guide on the day of the tour.

A.(Answer icon) As these tours are not private tours but are open to everyone, it would not be possible to change them to suit any one person.
Please keep in mind that these tours have been designed to offer you the best tour experience possible.

A.(Answer icon) A text message will be sent to your mobile phone(Phone Number in Korea) once your reservation has been made.
You may also view your reservation online. VisitSeoul.net members may view their reservations on their My Reservation page.