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FAQ

FAQ

All of the frequently asked questions regarding travel in Seoul have been collected and answered for your ease of reference.
[Experiences] My card/payment transaction history reflects my payment but I cannot see the purchased item on My Page > Purchase List. What do I do?
Last Post :
2018.03.20
The final step of the purchase was not completed.

Please contact our customer service center for assistance.
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[Experiences] My payment transaction has been finalized but I cannot see the purchased item on My Page > Purchase List. What do I do?
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[Experiences] I changed my mind about a program that I purchased. Can I change the product to a different one but from the same seller and with the same price?
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