Advanced purchase transactions are cancelled and details discharged if tickets are cancelled before transactions are processed by the credit card company. If tickets are cancelled after transactions are processed by the credit card company and the amount has already been billed, it will take 5-7 days for the credit card company to process the refund. The cost of the refund will be shown as a deduction in the following month’s credit bill. For more details, please check with your credit card company as each company may have different policies regarding refunds.
* If tickets were purchased with credit cards issued outside of Korea, a profit or loss of foreign exchange may occur as a result of different exchange rates on the date of purchase and cancellation. International transaction fees may still apply even though transactions have been cancelled. For more details, please contact your credit card company to get exact rates, as each credit card company may have different terms and conditions.